TechNews Page 1 January 2006

Webcasting provides agencies with a cost-effective and convenient communications tool

The Washington State Employment Security Department (ESD) and the Department of Ecology may not have a lot in common, but what they do share is a challenge to communicate consistently with their employees located throughout the state.

Headquartered in Olympia, ESD supports workers during times of unemployment, tracks and analyzes labor market trends, and links businesses and job seekers to a diverse range of employment services provided by the state's WorkSource system. With offices located statewide, ESD needed an effective and cost-saving method to communicate consistently with all of its employees at the same time. More...

Washington's Information Services Board adopts new criteria to help state agencies assess and report progress on technology projects

Starting in January 2006, state agencies with information technology projects under Information Services Board (ISB) oversight will use new Project Evaluation Criteria as a tool to help them report on their progress to the Board. More...

DIS offers agencies a ready-to-use Web usability lab

Web sites play an important role in helping state agencies provide better service to the people they serve – and as more and more citizens use the Internet, they expect government Web sites to offer convenient access to organized and understandable information about services. More...